Reshyne revolutionizes the jewelry industry with the launch of a new repair service management platform

LONG ISLAND CITY, NY, January 11, 2022 /PRNewswire/ — Reshyne (reshyne.com), a first-of-its-kind repair service management platform, launched today to help jewelry and watch retailers of all sizes unlock new business opportunities and increase company revenue. The Reshyne solution enables global corporate retailers, independent designers and all businesses in between to revolutionize repairs with a high-octane platform designed to bring the jewelry and watch industry into in the digital age.

The Reshyne platform streamlines all aspects of repairs, allowing retail businesses to supercharge both the services they provide to customers and the way they manage repairs within their business. With Reshyne, retailers can provide customers with a fully personalized experience, from navigating through a menu of repair services to placing orders, printing shipping labels, paying and tracking progress. in real time. At the same time, Reshyne provides full visibility across the entire repair organization, enabling retailers to easily manage vendors and partners, streamline workflows, improve productivity and increase income.

  • Complete customer experience: Customers browse a fully personalized menu of services, place and pay for orders, request quotes, print shipping labels, and track order status.
  • End-to-end visibility for teams: Store owners, associates, and employees benefit from a robust point of sale, assign repair work to in-house or third-party vendors, and manage workflows.
  • Business and Business Management: Increase efficiency, improve productivity, reduce costs, increase revenue, and manage relationships, all from the platform.
  • Responsibility and communication of suppliers: Suppliers can provide price estimates and status updates, submit before and after photos, and invoice retailers for work performed.

Retailers can implement Reshyne without changing their vendors, suppliers, or partners; the solution simply makes it easier for jewelry and watch companies to do what they do best. For businesses that already offer repairs, Reshyne increases customer loyalty and customer lifetime value. For jewelry and watch brands introducing repair services for the first time, Reshyne opens up a whole new revenue stream without the investment or overhead required to create an in-house repair service. Reshyne also offers execution capabilities, performing and delivering fine jewelry repairs on your behalf from two state-of-the-art facilities in New York.

“Reshyne brings much-needed innovation to an industry that has been stuck in the Dark Ages for decades,” said Jason Yakubovich, founder and CEO of Reshyne. “Most jewelry and watch companies are bogged down with unwieldy legacy systems and inefficient manual processes; some still use paper order forms. But today’s consumers are increasingly digital. They expect and demand experiences technology from the brands they do business with In 2020, global e-commerce sales totaled nearly $4.3 trillion. By 2024, this number is expected to climb to almost $6.4 trillion. The incredible expansion of e-commerce poses an existential threat to any retailer who has yet to meet consumers where they are: online in the digital world.”

MJJ Brilliant, the industry-leading parent company behind Reshyne, tested the platform internally on sister brand, Quick jewelry repairs, before releasing it to the public. With over four decades of industry-leading experience, MJJ Brilliant has been able to put Reshyne through its paces, refining and evolving platform functionality to develop this one-of-a-kind digital transformation tool for jewelry and watches. businesses.

For more information on how the Reshyne platform helps jewelry and watch retailers increase revenue, eliminate inefficiencies and delight customers, book a no-obligation demo here.

About Reshyne
Reshyne is a first-of-its-kind service management technology platform that helps retailers get the most out of repairs. The software’s fully customizable customer storefronts, dynamic operating tools, and robust revenue dashboards unlock sustained revenue growth for jewelry and watch retailers of all sizes. MJJ Brilliant, the parent company of Reshyne, infuses the platform with over 40 years of proven leadership and a mission to revolutionize the jewelry and watch industry. Reshyne is a private company headquartered in Long Island City, New York. To learn more, visit reshyne.com.

Company details
Eleanor Krane
Communications, Reshyne
[email protected]
917-924-9205

SOURCE Reshyne